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Privacy Policy

Effective Date: April 20, 2025


Last Updated: April 20, 2025

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JAFA Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you visit our website or use our services.

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1. Information We Collect

We may collect the following types of personal data:

  • Full Name

  • Phone Number

  • Email Address

  • IP Address and Device Information

  • Call/SMS Logs (via Twilio)

  • Consent and Opt-In Information

  • Service Inquiry or Application Details

  • Business or Company Name (if applicable)

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2. How We Use Your Information

We use your information to:

  • Contact you about our services

  • Provide life insurance, real estate, solar, and other lead generation services

  • Deliver customer support and virtual assistant solutions

  • Send marketing communications (if opted in)

  • Manage appointments or demo bookings

  • Ensure compliance with TCPA, DNC, CAN-SPAM, and GDPR where applicable

  • Improve the quality, security, and user experience of our site

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3. Communication & Consent

By submitting your information through our website, forms, or chat tools, you provide express written consent to receive:

  • Phone calls (including automated or recorded calls)

  • SMS messages via platforms like Twilio

  • Email messages related to our services

You can opt out at any time by replying “STOP” to text messages or contacting us directly.

 

4. Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Twilio (for communication processing)

  • CRM and scheduling tools (e.g., Calendly, HubSpot)

  • Internal staff and virtual assistants assigned to your account

  • Government agencies, when legally required

All third-party services used by JAFA Services are contractually obligated to protect your data.

 

5. Data Security

We implement industry-standard security protocols to protect your personal data, including:

  • HTTPS encryption

  • Secure third-party platforms

  • Role-based access controls

  • Data storage monitoring

Despite our efforts, no transmission over the internet is 100% secure.

 

6. Your Rights

Depending on your location, you may have the right to:

  • Access or update your personal data

  • Request deletion of your data

  • Revoke consent for communication

  • File a privacy complaint

To exercise these rights, please email us at: Info@jafaservices.com

 

7. Cookies & Tracking

We may use cookies or similar tracking tools for:

  • Website analytics

  • Ad performance tracking

  • User experience personalization

You can manage cookies in your browser settings.

 

8. Children’s Privacy

Our services are intended for adults (18+). We do not knowingly collect personal information from children under 13.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

 

10. Contact Us

If you have questions about this Privacy Policy, please contact:

JAFA Services
Email: Info@jafaservices.com

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